We offer three levels of Valuations Service. With the GOLD service, we will provide a written report on your item(s) with a 'Certificate of Retail Value' acceptable for insurance, probate or loss adjustment purposes. The SILVER service provides a written report, but does not include a certificate - useful for making an insurance claim. The third service is the BRONZE service where we will provide a less detailed report and estimate of retail and auction value which you can use to decide insurance cover or to base a private sale price on.
We are able to provide you with this service by examining the item or through a full description and photographs. We may need to discuss the items condition via telephone or email, and the valuations will be fully dependant on the condition as reported (eg. a hairline crack, chip etc can significantly devalue an item).
The stages you need to complete for this service are as follows:
- Decide the service required (Gold, Silver or Bronze)
- Complete the selections on this page for Item, Purpose of valuation etc
- Click the 'Add to Basket' button to proceed to payment checkout
- Pay the Valuations Service fee including any additional fees for the return of your hard copy photo's
- Complete the form on the Sourcing and Valuations page or send us an email and provide as much information as possible. We will need information such as:
- Height, width and breadth of the item
- Colours
- Base marks (preferanbly with a photo)
- Condition (chips, cracks, hairlines, crazing, paint/glaze loss etc)
- Provenance
- When and where purchased (if possible)
- We will need to see either:
- A set of digital photographs (from as many angles as possible and as clear as possible), assembled into a ZIP or RAR archive and attached to the form using the [Browse] button (max 1Mb file attachment size)
- A set of traditional hard copy photographs sent to us by post
- Once we have received your completed order and payment, we will contact you with a target completion date or may request further information from you.
We will complete the evaluation of the item and return a certificate and report (or email if opting for the e-valuation) to you within 7 working days after all information has been received from you. If you have sent photo's you wish returned (and have selected this option), your valuation fee covers the return cost of these items by Royal Mail.
Please note that we do not provide a free or informal valuation service due to the sheer number of requests we recieve. Work on a valuation will not start until all the steps listed above have been completed and the correct valuation fee paid.
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